Assist us to improve our Organisation

    Privacy Notice:
    My Pathway will only use the information provided on this form to resolve your complaint.
    My Pathway will usually provide the information you give us to other areas within this organisation that may have information relevant to your complaint so that it can be managed fairly. Your personal information will not be provided to any person you are complaining about, unless it is specifically required to ensure your complaint is appropriately dealt with. None of the information you provide on this form will be disclosed outside of the business without your permission, unless we are required to do so by law.

    In addition to this form, complaints can also be made using any of the following mediums:

        • By Letter: either through mail, fax or via email to
        • Via social media: including Facebook, Instagram or LinkedIn (Click on the links below to view our profiles)
        • Verbally: either in person over the counter or by phone (please contact one of My Pathway’s sites or head office).
        • If you would prefer to send us feedback (rather than a complaint) please use the feedback form.