DES Quality Framework Discussion Paper response

DES Quality Framework

Since commencing the Disability Employment Services (DES) contract in 2018, My Pathway has supported the take up of more than 750 jobs that interest our participants and appeal to their needs, skills and abilities. Our participants (87%) say that finding a job is one of the most important aspects of DES, but they want to be better understood and receive ongoing assistance to do the things they want.

Adjustments to the Quality Framework for the DES Program should protect participants aspirations and improve the value of employment outcomes. A more autonomous quality regime may encourage providers to better understand and more adequately address risks, while improved transparency will hold us to account and help to inform participants. A significant component of assessing quality will remain the voices of people with a disability and their advocates.

Read our response to the DES Quality Framework Discussion Paper.